Inquiry About Resharpening
Resharpening Requests Through Mail
*If we do not receive an email reply in response to our estimate, we may have to return the knife you sent us.
*Payments made by cash on delivery have an extra handling fee of 440.
*Please note that we cannot be held responsible for damage or loss of parcel by the transportation company during transportation between our company and customers.
Inquire/Request estimate
Please be sure to contact us using the resharpening form before shipping.
We will email you an estimate of the resharpening fee and instructions on how to pay. You can choose to pay by cash on delivery (440 yen handling fee), credit card, or bank transfer.
Send your knives
当店に包丁をご郵送ください。郵送先と安全な梱包方法についてはメールにてご案内いたします。当店に包丁が届きましたら、本見積りとSTEP-1でご選択いただいたお支払い方法の詳細についてご案内いたします。
Sharpening
Once we confirm that your payment has been completed, we will begin resharpening.
*In the case of cash on delivery, as a general rule, we will begin resharpening the knife as soon as it arrives.
Returning your knife
Once the resharpening is complete, we will ship the knife back to you by post. We will also email you with the shipment details.
Resharpening Request Form
If you would like to inquire about resharpening, please contact us using the form on the right.*If you are unsure of any other details, please contact us by email or phone below.
1-4-7 Ebisu Higashi, Naniwa-ku, Osaka City
1-1-2 Oshiage, Sumida-ku, Tokyo
Tokyo Solamachi East Yard 4F