Sharpening
In-Store Drop Off
Osaka Shop
Same-Day Finishing
Depending on the time and day items are brought in, they may be returned the next day or the day after.
Please check the schedule below to see which days same-day finishing is available.
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
Double-bevel | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
Single-bevel knives / special knives / large chips | △ | △ | △ | △ | △ | △ | △ |
〇 = If brought in by 3PM, we can finish it on the same day (within 3 hours).
△ = Consultation required
✗ = Acceptance is possible, but returns will be made the following day.
Notes
- Even if same-day finishing is stated to be available on the schedule, depending on how busy the shop is and the condition of the knife, it may take until the following day.
- In the case of Honyaki knives, it will take more than a week to return the knife.
Tokyo Shop
Return within 7-10 days
Knives received in our Tokyo shop for resharpening are collected and sent to our Osaka store to be sharpened. The turn around time to be returned to you is approximately 7 to 10 days.
Resharpening Requests Through Mail
* Please understand that we cannot take responsibility for any damage or loss that may occur during shipping between you and our store.
*From November 24th, 2025, we have temporarily suspended payment by bank transfer or credit card for resharpening requests, and only cash on delivery (COD) with a 440 JPY handling fee will be accepted. Please also note that we cannot accommodate detailed finishing requests for knives sent via our mail-in resharpening service. If you have specific requests regarding the resharpening finish, please bring your knife to one of our physical stores. These changes will be in effect temporarily.
Inquire/Request estimate
Please be sure to contact us using the resharpening form before shipping.
We will provide an estimate of the resharpening fee by email. Please note that payment is only possible via COD (handling fee 440 JPY).
Send your knife
Please send your knife to our store. We will provide the mailing address and instructions for safe packaging via email.
Sharpening
Once your knife arrives at our store, we will begin the resharpening process.
Returning your knife
After the resharpening is completed, we will return your knife to you.
Pricing
Prices vary depending on the type and length of the knife, so please check the table below.
FAQs
We have compiled a list of frequently asked questions from our customers.
We do not take any appointments for resharpening but please feel free to come to the shops during our opening hours.
If you bring your knives to the Osaka shop (Tower Knives Osaka)some text
If you bring your knives before 3PM, we can usually finish them on the same date unless you bring very specific types of knives or the shop is very busy.
If you bring your knives to the Tokyo shop (Tower Knives Tokyo)some text
It takes approximately 7 to 10 days to return your knives as we sharpen knives only in our Osaka store.
Yes, however, shipping fees will be the responsibility of the customer. For more information, please check the [Sharpening Service] page.
We do not accept repairs for chips only. Since we will also resharpen the knife when repairing chips, you will be required to pay the chip repair fee in addition to the regular resharpening fee. Click here for repair fees depending on the size of the chip.
Example: A Santoku knife with a 5cm chip
Re-sharpening fee [Santoku knife] ¥1,400 + chip repair [5mm] ¥200, totaling ¥1,600.
We have rotating water whetstones at our store, so we can thoroughly remove rust. However, if the rust has penetrated deeply, small chips may remain on the cutting edge.
Japanese-style handles made of natural wood can be replaced. However, if the inner part of the handle (core) is damaged or rusted, it may be difficult to replace, so please contact us so we can determine the condition.
*Please note that the Western-style handle, which is made of packerb wood with a bolster, cannot be replaced.

